Returns & Exchanges
At Official Clothing & Gear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that your shopping experience remains as premium as our collection.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the merchandise is in its original, unwashed condition.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.